Refund Policy

At MARAVIONEX, we value fairness and transparency. This Refund Policy outlines the eligibility criteria, timelines, and procedures applicable to purchases made through maravionex.live.

Eligibility

Refunds may be requested for eligible services or digital products purchased directly through maravionex.live. To qualify, the request must comply with the timeframe stated below and meet the conditions outlined in this policy. Proof of purchase is required for all refund considerations.

Timeframe

Refund requests must be submitted within 14 calendar days from the date of purchase unless otherwise specified in a written agreement. Requests received after this period may not be eligible for review.

Process

To initiate a refund request, please contact our support team using the contact details provided below. Include your full name, order reference number, purchase date, and a clear explanation of your request.

Once received, MARAVIONEX will review the request within 5 business days. If approved, refunds will be processed using the original payment method. Processing times may vary depending on your financial institution.

Conditions

  • Refunds apply only to purchases made directly through maravionex.live.
  • Services already fully delivered may not be eligible for refund.
  • Partial refunds may be granted at our discretion for partially fulfilled services.
  • Any promotional or discounted offers may be subject to specific refund limitations.

Exceptions

Refunds will not be issued for requests that fall outside the stated timeframe, for misuse of services, or where evidence of policy violation exists. Customized or bespoke services specifically tailored to a client’s requirements may be non-refundable unless otherwise agreed in writing.

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This Refund Policy is effective as of May 2026 and may be updated periodically. Continued use of maravionex.live constitutes acceptance of any revisions.